api500 Platform Privacy Notice

This page describes what we collect when you use api500 and how we keep that data protected. We collect personal information during account registration, deposit and withdrawal, and gameplay. Our commitment is to handle your data securely, share it only with essential processors, and respect your rights to access, correct, or delete your information where local law permits.

We at api500 operate across supported jurisdictions in Southeast Asia. Your data may be stored on servers outside your home country. We encrypt sensitive information (passwords, payment details) and use industry-standard security protocols. Our support team handles data requests in English during business hours. If you have questions about your data on api500, you can contact us via the channels listed at the end of this notice.

This privacy notice applies to all api500 users, whether you access via Android app, iOS browser, or desktop. It covers what we collect, how we use it, third-party sharing, your rights, and how to contact us. The notice reflects our current practices and may be updated as our service evolves. We recommend reviewing it periodically.

What data we collect on api500

We collect data at several points in your interaction with api500. During registration, we ask for your email address, phone number, password, and legal name. We require your date of birth to verify your eligibility. You also provide your city of residence (Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, for example) during setup.

For account verification, we ask for a photo of your identity document (government-issued ID, passport, or driver's license) and a selfie showing your face. We use this information to confirm you are the legitimate account holder and to comply with anti-money-laundering regulations in supported jurisdictions.

When you deposit or withdraw, we collect payment method details. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record your e-wallet account identifier. If you use mobile banking, local payment, online payment, or e-wallet virtual accounts, we store your bank account number and full name. We do not store your passwords for these payment methods.

During gameplay, we log your betting activity: which games you play, bet amounts, outcomes, and timestamps. We also track your account balance, bonus history, and transaction history. Our servers record your IP address, device type, browser version, and network connection details to monitor platform stability and prevent fraud.

Note: We collect data automatically via cookies and local storage. Your browser or app stores session tokens, preferences, and cached data on your device. You can clear this data at any time through your device settings without affecting your api500 account.

How we use your data on api500

We use your email and phone number to send account notifications: login alerts, deposit confirmations, withdrawal status, and security updates. We use your legal name and date of birth for account verification and compliance. Your city and country help us determine which payment methods you can access and ensure we comply with local regulations.

Your identity document and selfie are used to confirm your identity once, then stored securely in case we need to verify your account later. We do not share these images with third parties except where law requires (such as anti-money-laundering authorities in your jurisdiction).

Payment method data is used solely to process your deposits and withdrawals. We do not sell or share this information with advertisers or marketers. Your betting history helps us understand your preferences and serve relevant game recommendations. We also use aggregated, anonymized betting data to improve our platform and inform game selection decisions.

Your IP address and device information help us detect fraudulent logins and protect your account. If we notice login attempts from a new location or device, we may pause the login and ask you to verify via email or phone. We retain this data for up to two years to track account security patterns.

Your api500 data is encrypted in transit and at rest

We use HTTPS encryption for all communication between your device and our servers. Sensitive data (passwords, payment details, identity documents) is encrypted on our servers using industry-standard algorithms. We do not store passwords in plaintext.

Third-party data processors and storage

We use third-party payment processors to handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual account transfers. These processors receive your payment method identifier and transaction amount. They do not receive your full name or identity document unless required by their own compliance procedures.

Our servers may sit outside your home jurisdiction. We store account data, betting history, and transaction records on servers in Southeast Asia and potentially other regions. This is necessary to serve users across multiple countries and maintain platform availability. You acknowledge this cross-border data transfer when you use api500.

We use analytics services to monitor platform performance and user engagement. These services receive anonymized data about gameplay patterns and platform traffic, but not your personal identity or payment information. We also use email delivery services to send notifications. These services store your email address for delivery purposes only.

If we are required by law enforcement or court order to disclose your data, we will comply with those demands. We do not voluntarily share data with government agencies except where applicable law requires (such as tax reporting or anti-money-laundering investigations).

Your rights on api500

We respect your rights to access, correct, and delete your personal data where local law permits. You can view your account profile (email, phone, city) at any time within api500. You can update these details without contacting support. If you wish to download a full copy of your account data (including betting history and payment records), you can request this via our support team. We will provide your data in a standard format within ten business days.

You can request we delete your account and associated personal data. If you request account deletion, we will permanently remove your profile, betting history, and payment method links. However, we may retain transaction records for up to five years to comply with anti-money-laundering regulations. We will inform you of this retention period before processing your deletion request.

You have the right to correct inaccurate information. If your name, date of birth, or payment details are incorrect, contact our support team and we will update your account. You can opt out of promotional emails at any time by clicking the unsubscribe link in our notifications or contacting support.

1

Access your dataRight

View your profile and download your full account history via our support team. Response within ten business days.
2

Correct inaccurate dataRight

Update your name, email, phone, or city directly in your profile or via support team assistance.
3

Delete your accountRight

Request permanent account deletion. Transaction records may be retained for compliance. Response within ten business days.

Cookies and tracking on api500

We use cookies to maintain your login session, remember your preferences, and track your gameplay activity. Essential cookies are required for the platform to function. You can disable non-essential cookies in your browser settings, but this may affect your api500 experience. Your device also stores local data (cache, session tokens) automatically.

We do not use tracking pixels or third-party cookies for advertising purposes. We do not sell your data to advertisers or data brokers. Our analytics services use aggregated, anonymized data only.

Contact and complaints

If you have questions about our privacy practices on api500, contact our support team via email or in-app messaging. We respond during business hours in English. If you believe we have mishandled your data, you can file a complaint with our support team and request an investigation. We will respond within ten business days with our findings.

Our privacy notice may be updated as our service evolves. We will notify you of material changes via email or in-app notification. Continued use of api500 after updates constitutes your acceptance of the revised notice. Our services are available only where local law permits. You are responsible for verifying that your access complies with your jurisdiction's law.

This privacy notice was last updated in May 2026. For the latest version, visit api500.app/privacy-policy/.